SUPPORT
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Here you will find all the details about our company
What are the support hours?
You’re welcome to contact us at any time. Our support team is available 24/7 and will respond to your inquiry as quickly as possible. Please note that response times may be slightly longer during peak hours.
How can I contact MILEHOLD?
At Milehold, customer satisfaction is our top priority. You can reach our support team through your preferred communication channel:
· WhatsApp chat
· E-mail contact form
· Telephone support
Which languages are available for support?
We offer support in the following languages: English, Lithuanian, Russian
Here you will find shipping and return related information
How much is the shipping cost?
To confirm your right to participate, please proceed to placing an order. The system will automatically specify the shipping cost depending on your location. We work with UPS, FedEx and DHL to ensure fast, safe and reliable delivery.
Does MILEHOLD deliver to my country?
We ship to all countries worldwide, partnering with premium carriers such as UPS, FedEx, and DHL to ensure fast, secure, and reliable delivery — except to restricted destinations. Shipping is NOT carried out to the following countries and territories due to international sanctions or carrier restrictions: Afghanistan, Belarus, Central African Republic, North Korea, Iran, Libya, Myanmar (Burma), Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, Palestine/Gaza, Lebanon, Mali, Nicaragua, and Burundi.
Do I need to comply with customs or import regulations when ordering from abroad?
If you are purchasing from abroad EU, please note that customs duties, taxes, or import regulations may apply depending on your country’s laws. These charges are not included in the product price or shipping cost and are the responsibility of the customer. We recommend checking your local customs regulations before placing an order to ensure smooth delivery and compliance with all import requirements.
Here you will find information on all technical questions
What is Mileage Filter ?
Mileage Filter is designed for vehicle testing and research purposes. It allows you to activate or deactivate the mileage pause function only when needed, while all vehicle systems continue to operate seamlessly.
Are Mileage Filters legal?
Yes, Mileage Filters are legal to own and use for off-road testing, dyno runs, and vehicle development, but sing them on public roads is prohibited, as it constitutes fraud.
Here you will find helpful information about installation
Can I install the module myself without any prior car maintenance knowledge ?
Yes, installation typically takes less than 30-40 minutes and can be completed by anyone with basic technical skills. Our modules are designed for easy, plug-and-play installation. If you’re confident in your abilities, you can safely install the device yourself.
